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Cis Group

Meet the team

Our team of insurance experts deliver personalised solutions to suit your needs.

Adrian Banfield

Director

AdvDipFS(FP), ANZIIF (Snr Assoc) CIP, Dip.IB

Adrian is the founder of Comprehensive Insurance Solutions and has developed a wealth of knowledge in both Commercial and Domestic Insurance products during his 30 year career, but it is in the Small to Medium Enterprise (SME) sector that his experience and passion proves most valuable to our clients given the wide variety of industry sectors.

03 9108 6710 | 0412 352 388

adrian@cisg.com.au

Callum Brown

Director

ANZIIF (Snr Assoc) CIP, Dip.IB

Callum joined Comprehensive Insurance Solutions in 2019 following an expansive 20-year career in the insurance industry. Working across a number of international and multination insurance broking firms, he was able to develop his expertise in product knowledge and client management. Callum also spent time as an insurance underwriter and product development specialist.

03 9108 6711 | 0412 272 192

callum@cisg.com.au

Matthew Richardson

Director

ANZIIF (Snr Assoc) CIP, Dip.IB

As a seasoned insurance professional with over 20 years of experience in Australia’s largest insurance brokers and insurers, Matt brings a wealth of knowledge and expertise to the table. Matt’s career has been dedicated to managing the insurance portfolios of some of Australia’s major association partners and clients.

 

03 9948 4945 | 0413 253 248

matt@cisg.com.au

Stephanie Willson

Branch Manager - Bellarine

With over 20 years of experience managing the insurance needs of her clients, Stephanie has a wealth of knowledge and understanding around the risks faced by small to medium businesses.

 

03 5212 9001 | 0418 624 083

stephanie@cisg.com.au

Eryeta Colombo

Operations & Claims Manager (Commercial)

Eryeta brings vast Industry experience in customer service, claims handling, domestic insurance, SME and corporate insurance over her tenure in the industry.

03 9110 0997

eryeta@cisg.com.au

Fiona Doukas

Operations Manager (Domestic)

Fiona has had a vast experience in the insurance industry specialising in Commercial Insurance and Domestic Insurance products. With 26 years of experience, Fiona’s main focus was providing superior customer service.

03 9108 6714 

fiona@cisg.com.au

Kaye Adams

Senior Account Manager (Domestic)

Prior to joining CIS Group in 2020, Kaye had spent the previous 20 years with MGF Insurance Services and has now bought her wealth of experience to our team, especially in the personal insurance sector.

03 9108 6715

kaye@cisg.com.au

Dianne Loten

Senior Account Manager (Domestic)

With the recent acquisition of Tom Tully’s business, CGF Insurance Services, we are privileged and excited to have secured Dianne’s services. Dianne has spent the last 27 years with Tom Tully and brings a wealth of experience to our team.

03 7032 6581

dianne@cisg.com.au

Shayne Ko

Senior Account Manager (Domestic)

Shayne’s main focus is client relationships and in turn building genuine rapport with all clients.

Administering a very professional level of service, Shayne draws on her 20 years’ experience in the general insurance industry.

03 9108 6712

shayne@cisg.com.au

Sophie Musker

Account Manager (Commercial)

With over 10 years’ experience in the insurance industry specialising in roles as a customer service representative, broking support and claims handling, Sophie brings a range of insurance knowledge to our team.

03 8872 8245

sophie@cisg.com.au

Joshua Thompson

Account Manager (Commercial)

Josh started his insurance broking career in 2013, where he became a fully accredited broker, managing a diverse range of SME clients, whilst assisting with an Australia-wide portfolio of Bowling and Sporting Club risks.

03 8872 8219 

joshua@cisg.com.au

Marcus Mastrolorito

Account Manager

Marcus has gained a strong background working in General Insurance over the past 6 years as a Comparative Sales Consultant & Account Manager with PFG Insurance Services.  With his main role to service and advise PFG’s personal insurance portfolio, Marcus has given his clients a first class experience.

 

03 9948 4947

marcus@cisg.com.au

Ivanka Vukovic

Claims & Credit Control Officer – Ivanhoe & Bellarine

With over 17 years of experience in the insurance industry, Ivanka brings a vast range of experience in customer service as well as claims and credit control management.

 

03 9948 4944

ivanka@cisg.com.au

Debbie Vitug

Credit Control Officer

With over 17 years of experience in the insurance industry, Debbie’s main focus is providing exceptional customer service. Debbie had previously worked with Suncorp specialising in Commercial Insurance and Domestic Insurance products.

03 8376 6900 

debbie@cisg.com.au

Landel Dela Cruz

Administration Associate/Assistant (Commercial & Domestic)

Landel has had two and a half years of experience in the insurance industry, namely in life insurance.  However, he is eager to learn all he can about commercial and domestic general insurance.

03 9948 4944

landel@cisg.com.au

Janna Vendiola

Administration Associate (Commercial & Domestic)

Janna has over 5 years of experience handling international accounts in USA and UK as a Customer Service Officer, Email Specialist and Financial Analyst.  She is eager to learn more about the insurance industry. 

03 9948 4944

janna@cisg.com.au

Jezza San Miguel

Administration Associate/Assistant (Commercial & Domestic)

Jezza has almost 6 years of experience handling insurance accounts in the USA as a Data Analyst and Customer Service Representative in Health, Home and Motor insurance.

03 9948 4944

jezza@cisg.com.au

Our team of insurance experts deliver personalised solutions to suit your needs.